Refund policy

LIVE INTERACTIVE WEBINARS

• Students are required to send an email to info@CeInstitute.com detailing their wish to cancel at least 7-days prior to the start of their live webinar.   Phone calls, text or anything else other than a written email detailing this written request to info@ceinstitute.com will not be accepted.
• ALL live interactive webinars cancellations are charged a $25 admin/cancellation fee to process a cancellation and refund with a minimum of 7-days written notice to email address info@ceinstitute.com.
• There are no cancellations or refunds available within 7-days prior to the start of the live interactive webinar.

ONLINE SELF-PACED or REFRESHER COURSES

• There are no refunds available for online self-paced home study or refresher courses.
• Please complete your course on-time during the access period, prior to your course's expiration.  Expired courses cannot be reactivated or refunded.

STUDENTS MAY ONLY PURCHASE TRAINING IN THEIR OWN NAME. Please do not purchase training for another person because we are unable to edit or swap names on course registrations, certificates or training. Whatever name is entered for payment will be the exact same name that is printed on the CE certificate. Thank you.